At er88, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use our platform, how we use it, who we share it with, and what controls you have over your own data as a player in Pakistan.
We know data privacy can feel complicated. Here are the six things every er88 player in Pakistan should know about how we handle personal information.
All data transmitted between your device and er88 is encrypted using industry-standard TLS protocols. Sensitive account information is stored in secured, access-controlled environments.
er88 does not sell, rent or trade your personal information to third-party marketers. Your data is used solely to operate the platform and improve your experience.
We only collect data that is genuinely necessary to run your account, process payments in PKR, prevent fraud and provide customer support. We don't collect data speculatively.
You can request access to, correction of, or deletion of your personal data at any time. You can also opt out of marketing communications from within your account settings.
This policy clearly explains every category of data we collect and exactly why we collect it. No hidden purposes, no vague language — just a straightforward explanation you can actually read.
Where we share data with third-party partners — such as payment processors supporting JazzCash and Easypaisa — those partners are bound by strict data protection obligations.
This Privacy Policy applies to the er88 online gaming platform, accessible at er88.vu. When we refer to "er88", "we", "us" or "our" in this document, we mean the operator of the er88 platform and all associated services including the mobile app, sports betting interface, casino games and customer support channels.
er88 acts as the data controller for the personal information you provide when you register, deposit, play games or contact our support team. This means we determine the purposes and means by which your personal data is processed.
This policy applies to all registered players and visitors to the er88 platform, including users accessing from Pakistan via desktop browser, mobile browser or the er88 app. If you have questions about how your data is handled, please reach out through the support section within your account.
er88 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third parties such as payment processors. The table below summarises the main categories:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Registration & verification forms |
| Contact Data | Email address, phone number | Registration & account settings |
| Financial Data | JazzCash / Easypaisa account reference, bank details, transaction history in PKR | Deposit & withdrawal processes |
| Gaming Activity | Bets placed, games played, session duration, win/loss records | Automatic platform logging |
| Technical Data | IP address, device type, browser version, operating system | Automatic — cookies & server logs |
| Communication Data | Support chat transcripts, emails sent to er88 | Customer support interactions |
| Preference Data | Preferred sports (e.g. Cricket, PSL), favourite games, marketing opt-in status | Account settings & platform behaviour |
er88 does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information or biometric data unless specifically required for identity verification purposes and with your explicit consent.
Every piece of data er88 collects has a specific purpose. We do not process your personal information speculatively or for purposes beyond what is described here:
er88 processes your personal data on the following legal grounds, depending on the purpose:
Note: Withdrawing consent for marketing or non-essential cookies will not affect your ability to use the er88 platform, place bets, or access your account and funds.
er88 does not sell your personal data. We share it only in the following limited, controlled circumstances:
To process deposits and withdrawals in PKR, we share relevant financial data with payment processing partners including those supporting JazzCash, Easypaisa, Raast and bank transfer services. These partners receive only the data necessary to complete the transaction and are contractually prohibited from using it for any other purpose.
Where identity verification is required, we may share identity documents and related data with specialist KYC (Know Your Customer) service providers. These providers operate under strict confidentiality agreements and process data solely for verification purposes.
Our slot games, live casino and sports betting markets are powered by third-party software studios. These providers may receive anonymised or pseudonymised session data to ensure fair game delivery, but they do not receive personally identifiable information beyond what is technically required for game certification and integrity.
er88 may disclose personal data to relevant authorities or legal bodies where required to do so by law, court order, or in connection with the investigation of fraud, money laundering or other serious criminal activity. We will notify you of any such disclosure where legally permitted to do so.
In the event that er88 undergoes a merger, acquisition or transfer of assets, your personal data may be transferred as part of that process. You will be notified of any such transfer and the privacy terms applicable to your data following the change.
er88 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. Here is a breakdown of the types of cookies we use:
These are strictly necessary for the platform to function. They keep you logged in during your session, remember your language preferences, and ensure secure connections. You cannot opt out of essential cookies while using er88.
We use analytics tools to understand aggregate usage patterns — such as which pages are visited most often, how long sessions last, and where players drop off during the deposit or registration flow. This data is used in anonymised form to improve the platform. You can opt out of analytics cookies via your account settings or browser controls.
These remember choices you have made — such as your preferred sports market, display settings or notification preferences — so you don't have to re-enter them each visit.
Where you have consented, marketing cookies allow us to show you relevant promotions and reminders related to er88 features you have used, such as Cricket betting during PSL season or new slot releases. You can withdraw consent for marketing cookies at any time.
Managing Cookies: You can control and delete cookies through your browser settings. Note that disabling essential cookies will affect the functionality of the er88 platform. For full cookie controls, visit the Privacy Settings section within your account.
er88 retains your personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable legal obligations. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.
As an er88 player, you have meaningful rights over your personal data. We take these rights seriously and will respond to all valid requests promptly:
Request a copy of all personal data er88 holds about you, along with information about how it is processed and who it has been shared with.
Ask us to correct any inaccurate personal data we hold — for example, a misspelled name or outdated contact number on your account.
Request deletion of your personal data where it is no longer necessary, where you withdraw consent, or where processing has no valid legal basis. Note that legal retention obligations may limit full deletion in some cases.
Ask er88 to pause processing of your data in certain circumstances — for example, while a correction request is being assessed.
Request your personal data in a structured, machine-readable format so you can transfer it to another provider where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring or direct marketing communications.
How to Exercise Your Rights: To submit any data rights request, contact er88 support through the Help section within your account. We will acknowledge your request within a reasonable timeframe and respond fully as soon as possible. We may need to verify your identity before processing certain requests.
er88 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes age verification steps specifically to prevent underage access.
If we discover that personal data has been collected from a person under 18 — whether through a false declaration during registration or by any other means — we will immediately close the associated account, forfeit any balance in accordance with our Terms and Conditions, and permanently delete the personal data collected.
If you believe a minor has registered on er88, please contact our support team immediately so we can investigate and take appropriate action without delay.
er88 takes the security of your personal data seriously. We maintain a range of technical and organisational security measures designed to protect against unauthorised access, accidental loss, alteration or disclosure of your data:
While we do everything reasonably possible to keep your data safe, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your er88 account and to enable 2FA if available. If you suspect your account has been compromised, contact our support team immediately.
er88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or developments in applicable privacy standards. When we make material changes, we will notify registered players via email or an in-platform notification, and the updated policy will be published on this page with a revised "Last Updated" date.
We encourage you to review this page periodically. Your continued use of er88 after a policy update constitutes acceptance of the revised terms. If you have concerns about any changes, please contact our support team or, if you prefer, close your account through the account settings section.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how er88 has handled your personal information, please get in touch through the Help and Support section within your er88 account. Our support team is available around the clock and will direct your query to the appropriate team.
For privacy-specific requests — such as data access, deletion or correction — please include the subject line "Privacy Request" so we can handle it promptly. We aim to acknowledge all privacy requests within a few business days.
Related Policies: This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, all of which form part of your agreement with er88.
Now that you know how we protect your information, create your account in minutes and enjoy Cricket betting, PSL markets, slots and live casino — all in PKR via JazzCash or Easypaisa.
er88 is strictly for adults aged 18 and above. Online gaming is for entertainment only. Please play responsibly and within your means. Responsible Gaming at er88 →